Broken RT-Send-CC

I’ve been fighting with the RT-Send-CC function for a few hours today. I
found the following posts to the mailing list about getting it working… and
the two posts listed in that post.

I setup the following scrip actions

OnComment NotifyOtherRecipientsAsComment with template Correspondence
OnCorrespond NotifyOtherRecipients with template Correspondence
OnCorrespond NotifyRequestorsAndCcs with template Correspondence

Now when I add someone as a BCC mail gets sent to that person, but mail
is still not being sent to someone I add as a one time CC. Can anyone
point out something obvious I’m missing or something else I need to do?


Sean Lutner
Senior Systems & Network Administrator
TechTarget, Inc.
117 Kendrick St, Suite 800
Needham, MA 02494
P: 781-657-1337
F: 781-657-1100
E: W:

“Imagination is more important than knowledge.” – Albert Einstein