I’ve got a default installation of RT (docker/netsandbox/) with a default HelpDesk extension installation.
While following along with the YouTube video I get stuck when my user creates a ticket, “No permission to view newly created ticket #1.”
Error is present regardless of privileged/unprivileged user, I’ve tried tweaking the permissions of the Queue/Group to no avail – but my understanding is it should work out of the box.
Any recommendations? Thanks.