Bouncing Replies in RT 3.4.4

Hi all,

Has anyone dealt with random bouncing, specifically when hitting reply to an
RT comment? This happens randomly and not all of the time. The mailbox does
indeed exist and is currently populated. Any suggestions would be greatly

Here’s a sample excerpt in RT 3.4.4:

Microsoft Mail Internet Headers Version 2.0
Received: from ([]) by with Microsoft SMTPSVC(
Mon, 24 Apr 2006 12:16:03 -0400
Received: (qmail 7603 invoked for bounce); 24 Apr 2006 16:15:20 -0000Date: 24 Apr 2006 16:15:20 -0000
Subject: failure notice
Return-Path: <>

what’s up everyone,

I am getting a unknown mailer error 255 when ever i try and send something to the rt system.

datamart: "|/usr/local/rt3/bin/rt-mailgate --queue datamart --action correspond --url" usr/bin/perl /usr/local/bin/rt-mailgate --queue datamart --action correspond --url --debug < /etc/aliases

Connecting to https://rt.xxxx.xx.xxorg/REST/1.0/NoAuth/mail-gateway at /usr/local/bin/rt-mailgate line 444, <> chunk 1.
okTicket: 6146Queue: datamartOwner: NobodyStatus: newSubject: Requestor: at /usr/local/bin/rt-mailgate line 453, <> chunk 1.

Running the rt-mailgate from the command line works fine, it is just when i format an e-mail with mail i get that darn 255 mailer unknown error. Any ideas

winn johnston

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