List,
Emails coming from RT have a Return-Path of our postmaster, so bounced
messages are sent there.
Has anyone redirected these bounce messages back into RT to be added
as comments/correspondence onto the related ticket? Any side-effects
or issues that we should be wary of?
Regards,
Tom
Has anyone redirected these bounce messages back into RT to be added
as comments/correspondence onto the related ticket? Any side-effects
or issues that we should be wary of?
http://rt.bestpractical.com/view/RtBounceHandler
Latest version attached here.
rtbouncehandler (4.26 KB)
Has anyone redirected these bounce messages back into RT to be added
as comments/correspondence onto the related ticket? Any side-effects
or issues that we should be wary of?Latest version attached here.
Perfect, that will save me writing one. 
Thanks.
Latest version attached here.
Perfect, that will save me writing one.
I’ve also posted it to my company’s site, http://labs.mailermailer.com/downloads/
for future downloaders who find this on mail archives which don’t do
attachments.