BBLisa (Boston) Weds September 12, 2001 - Talk on RT

Come see Jesse talk about the wonders of RT2 at Back Bay Lisa’s
September meeting next Wednesday. BBLisa’s annoucement of the talk
follows.

-Jesse

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======== BackBayLISA Calendar of Events ========
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            September Meeting

Time: 7:00-9:00pm
Location: MIT
Building E51, Room 149
Corner of Amherst & Wadsworth Streets
Cambridge, MA

Speaker: Jesse Vincent, architect of Request Tracker

Coordinator: David Allan (bblisa-talk@dpallan.com)

Description:

Jesse Vincent, the architect of the ticketing system Request Tracker (of
which version 2.0 was recently released), will be presenting Request
Tracker, its features, design, goals and plans for the future.

In the words of the Reqest Tracker website: RT is an industrial-grade
ticketing system. It lets a group of people intelligently and efficiently
manage requests submitted by a community of users. RT is used by systems
administrators, customer support staffs, NOCs, developers and even
marketing departments at over a thousand sites around the world.

Additional information on RT can be found at:

Directions:
An ASCII map of the immediate area is appended.

A better map is located at:
    http://www.bblisa.org/#mit_directions

Park on-street or in the MIT lot on Hayward St.



    *  ASCII Map to MIT Building E51  *



                       \                  //
                        \Broadway        //
                         \              //                  //
                       T  \            //                  //
                           \          //                  //

Main St. \ // Longfellow //
--------------±--------±-----±-----+±-)------------(–+±-
| | // Bridge //
|Hayward |Wadsworth // //
P | St. | St. // //
| | // //
Amherst St. | | // //
--------------±--------+ //Memorial //
E51 \ //Drive //
\ // //
\ // //Storrow
M. I. T. ++ Charles //Drive
// River //
// //
// //
Key:
E51 – Building E51
T – Kendall Sq. MBTA stop (red line)
P – MIT parking lot

http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.

rt-announce mailing list
rt-announce@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-announce