Basic question

Hi all,

I’m just getting started with learning RT, and I’d like to test some basic
changes that require me to modify params in RT_SiteConfig.pm. My question is
what command do I need to run after modifying RT_SiteConfig.pm to activate
those changes? Do I just run ‘perl RT_SiteConfig.pm’ to build it?

I spent several hours looking through the various docs an wikis and I
couldn’t find anything that talks about RT_SiteConfig.pm other than the
params you can change.

Thanx.

John

Just restart Apache: service httpd restartOn 2010/09/09 3:28 PM, “John McDonald” johnmcd@ix.netcom.com wrote:

Hi all,

I¹m just getting started with learning RT, and I¹d like to test some basic
changes that require me to modify params in RT_SiteConfig.pm. My question is
what command do I need to run after modifying RT_SiteConfig.pm to activate
those changes? Do I just run Œperl RT_SiteConfig.pm¹ to build it?

I spent several hours looking through the various docs an wikis and I couldn¹t
find anything that talks about RT_SiteConfig.pm other than the params you can
change.

Thanx.

John

RT Training in Washington DC, USA on Oct 25 & 26 2010
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Sigh - 5 minutes after I sent this I found the answer (funny - that’s never
happened before 8-)) - I need to restart Apache to implement the changes.

JohnFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of John McDonald
Sent: Thursday, September 09, 2010 9:29 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Basic question

Hi all,

I’m just getting started with learning RT, and I’d like to test some basic
changes that require me to modify params in RT_SiteConfig.pm. My question is
what command do I need to run after modifying RT_SiteConfig.pm to activate
those changes? Do I just run ‘perl RT_SiteConfig.pm’ to build it?

I spent several hours looking through the various docs an wikis and I
couldn’t find anything that talks about RT_SiteConfig.pm other than the
params you can change.

Thanx.

John

Sigh – 5 minutes after I sent this I found the answer (funny –
that’s never happened before 8-)) – I need to restart Apache to
implement the changes.

John

Depending on the changes you’re making you may also need to clear the
mason cache.
http://wiki.bestpractical.com/view/CleanMasonCache