I’m having a wierd problem in my hacking with RT 3.2.2 in a new
install. Basically, when I copy TicketList to local/html/Elements and
modify it to have some different columns and spacing, I seem to have
lost the Navigation bar setup working properly. The ‘Next Page’ link
shows up just fine, but clicking on it gives:
Not Found The requested URL /Order=DESC&Query=Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')&Rows=10&OrderBy=Created&Page=2&Format='<a href="/Ticket/Display.html?id=__id__">__id__</a>/TITLE:#', '<a href="/Ticket/Display.html?id=__id__">__Subject__</a>/TITLE:Subject', Requestors, ExtendedStatus, CreatedRelative, '<a href="/Ticket/Display.html?Action=Take&id=__id__">Take</a>/TITLE: ' was not found on this server.
It looks like $BaseURL isn’t setup correctly. I’ve modified
Elements/MyRequests to have
ShowNavigation => 1,
and the navigation links do show up, just without the BaseURL defined
properly. Do I need to define this in RT_SiteConfig.pm, or in some
other module? Do I need to change how MyRequests passes down the
proper href to TicketList?
P.S. I’m working to make the intial page once you login be simpler
and more RT 1.0 in look. Keeping the abilities of RT 3.x, but just
toning down the complexity to keep that admins more sane until they’re
comfortable with RT day to day.