Bad encoding of "&" in url stored in ticket content

RT Users
1

I just updated RT from 4.0.6 to 4.4.1 with success.
I now see a problem in the url encoding of “&” into “&” making the url unusable.

The base url is : https://xxxxxxxxxx.com/v3/Login.aspx?dl=0&fc=SIM_num&fv=123456789

The url is stored in the database as :
<div><a href="https://xxxxxxxxxx.com/v3/Login.aspx?dl=0&amp;fc=SIM_num&amp;fv=123456789">https://login.oillink.ch/v3/Login.aspx?dl=0&amp;fc=SIM_num&amp;fv=123456789</a><br />

When clicking the link the browser is receiving the following url : https://xxxxxxxxxx.com/v3/Login.aspx?dl=0&amp;fc=SIM_num&amp;fv=123456789

Is it a bug or can I change it by configuration ?

2

I found this issue already described in the issue #31169, but no update on a possible correction.
https://issues.bestpractical.com/Ticket/Display.html?id=31169

It looks more like a bug when storing the urls into the database.

3

The issue is fixed in 4.4-trunk, and will be included in RT 4.4.2 when it is released.

If you wish to apply the fix manually, the relevant commit is here.

4

I applied the fix. But unfortunately I have the same result in the history of the ui.

5

The patch now works. I just had to applied it correctly works !
I forgot the clean of the manson cache. (CleanMasonCache - Request Tracker Wiki)

Thanks Alex !!