AW: RE: issues starting RT

Hi tamer
Check the permissions of the installed perl modules i bet the have 770 onwed by root.

Apache can’t access them.

Torsten-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com rt-users-bounces@lists.bestpractical.com
To: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Sep 12 22:18:06 2007
Subject: RE: [rt-users] issues starting RT

Hi Guys,

I have a setup RHEL 4.5 ES/ Oracle XE/RT 3.6.4 … I am getting this error starting the httpd daemon.

Any ideas would be great…

Thanks

Tamer

[warn] FastCGI: server “/opt/rt3/bin/mason_handler.fcgi” has failed to remain running for 30 second

s given 3 attempts, its restart interval has been backed off to 600 seconds

[Wed Sep 12 15:13:51 2007] [warn] FastCGI: server “/opt/rt3/bin/mason_handler.fcgi” restarted

DBI connect(‘rt3’,‘root’,…) failed: ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc. at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 106

Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc.

at /opt/rt3/lib/RT.pm line 220