AW: Re: FastCGI issues?

RT Users
#1

Try fcgid its also good, has much more options and it is not a dead pproject like fast_cgi.

TorstenFrom: rt-users-bounces@lists.bestpractical.com rt-users-bounces@lists.bestpractical.com
To: jmoseley@corp.xanadoo.com jmoseley@corp.xanadoo.com
CC: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Tue Jul 17 22:33:37 2007
Subject: Re: [rt-users] FastCGI issues?

Tried both the solutions below, stop/start apache, but still no go. Is it
possible to run RT without FastCGI or an alternative to FastCGI? It could be
Apache setup, but I like to eliminate the possibility, etc.

Mike

— jmoseley@corp.xanadoo.com wrote:

Change your SiteConfig to:

Set($WebBaseURL , “https://rt.abc.com”);
Set($WebImagesURL , “/NoAuth/images/”);

Drop all the webport stuff - you don’t need it.

In your rt.conf file, add:

Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

Or possibly just: Alias NoAuth/images/ /opt/rt3/share/html/NoAuth/images/

The difference is how RT has relative paths setup in all the Perl code…
I am not sure.

Lastly, change DocumentRoot in rt.conf to:

/opt/rt3

If that doesn’t work, I’d suggest backing out of making RT the root of your
virtual server and just make it a subdirectory and see if you can get it
going that way:

Set($WebPath , “/rt”);
Set($WebBaseURL , “https://rt.abc.com”);
Set($WebImagesURL , $WebPath . “/NoAuth/images/”);

In rt.conf

Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
DocumentRoot /opt/rt3

Your RT URL would then be: https://rt.abc.com/rt/ (don’t forget the
trailing slash)

If the latter setup works, you are just going to have to play around with
your Apache virtual directory setup until you get it working correctly.

James Moseley

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