At create time? Or how have you fixef this problem???From: Joe Casadonte joe.casadonte@oracle.com
To: Ham MI-ID, Torsten Brumm
CC: ruz@bestpractical.com ruz@bestpractical.com; rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Aug 08 17:53:33 2007
Subject: Re: AW: Re: [rt-users] Custom Fields and Rights Question / maybe a bug
Yes for a normal cf this is not critical, but together with a cf set to
mandatory this becomes critical, because the user is not able to create
a ticket via gui anymore for this queue
We get around this by having a scrip kick off and set a default value if
the CF has no value.
Regards,
joe
Joe Casadonte
joe.casadonte@oracle.com
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