AW: Question about query cc field search

RT Users
1

Hi Betty,

I just tried it out myself and seem to get the same results you do (RT 3.0.10). Unfortunately don’t know either why this does not work.

Regards, Joerg.

2

Jacobsen, J�rg wrote:

Hi Betty,

I just tried it out myself and seem to get the same results you do (RT 3.0.10). Unfortunately don’t know either why this does not work.

Regards, Joerg.

Fixed in 3.0.11.

3

Ruslan U. Zakirov wrote:

Jacobsen, J�rg wrote:

Hi Betty,

I just tried it out myself and seem to get the same results you do
(RT 3.0.10). Unfortunately don’t know either why this does not work.

Regards, Joerg.

Fixed in 3.0.11.

Hi Jacobsen.

Thanks for the info. I will get our system guy to install 3.0.11 to see
if the problem goes away. However, we did try to fix this by installing
a different version 3.1.5 and it does not appear to fix this particular
problem. Just wondering whether you have 3.1.5 there to test with.

Will let you know once we get 3.0.11 installed

Thanks,

Betty

4

Ruslan U. Zakirov wrote:

Jacobsen, J�rg wrote:

Hi Betty,

I just tried it out myself and seem to get the same results you do
(RT 3.0.10). Unfortunately don’t know either why this does not work.

Regards, Joerg.

Fixed in 3.0.11.

Thank you very much. 3.0.11 is working for us as well. :slight_smile:

Betty