I haven’t played around with scrips very much, but I’ll definitely give that a
ZBOn Monday 07 November 2005 3:42 pm, you wrote:
Hi ZB again,
Try also some scrips for the queue.
Try it out…
PS: RT Essentials is a good Book!!!
Thanks in advance
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[mailto:firstname.lastname@example.org] Im Auftrag von ZB
Gesendet: Montag, 7. November 2005 21:05
Betreff: [rt-users] Email notification on assignment
Is there anyway to have RT send an email to a user when a
ticket has been assigned to them? This seems like it may be
some config option I’m overlooking, or maybe it’s done via a scrip?
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