AW: Another problem with mailgate

yes and no, I decided to re-install the machine, I am now running RedHat 7.1
with Sendmail 8.11.2 and set
rt-mailgate softlink in /etc/smrsh, which works now.

LarsVon: Robin Marshall []
Gesendet: Mittwoch, 18. Juli 2001 11:36
Cc: Phil Homewood
Betreff: Re: [rt-users] Another problem with mailgate

Thanks Phil,

That fixed part of the problem, now I’m suffering another apparently common

I initially had sendmail 8.11.4 installed which apparently causes the
following error to occur:

The original message was received at Wed, 18 Jul 2001 15:44:26 +0800 from []
----- The following addresses had permanent fatal errors -----
"|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"
(reason: 2)
(expanded from:

----- Transcript of session follows -----
Can’t locate in @INC (@INC contains: /usr/local/rt2/etc
/usr/local/rt2/lib /usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1
/usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1
/usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at
/usr/local/rt2/lib/RT/Interface/ line 81.

BEGIN failed–compilation aborted at
/usr/local/rt2/lib/RT/Interface/ line 81. Compilation failed in
require at /usr/local/rt2/bin/rt-mailgate line 18. BEGIN failed–compilation
aborted at /usr/local/rt2/bin/rt-mailgate line 18. 554 5.3.0
"|/usr/local/rt2/bin/rt-mailgate --queue support --action correspond"…
unknown mailer error 2

I removed sendmail 8.11.4 and replaced it with 8.10.2, also resulting in the
same problem. I noticed that Lars Leuchter has a similar problem, have you
Lars, or anyone else found a solution?