Autoreply vs Notify (scripts not working)

Hi,

All conditions being the same, I create an:

On Correspondence, AutoreplyToRequestor with Correspondence

That works. I create an:

On correspondence, NotifyRequestor with Correspondence

It doesn’t work. No error message in sendmail nor in RT log.

What am I doing wrong? Tried to check the perms, but to no avail.

Thanks for any pointers.
Bye
Yan

Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer@ram.ac.uk
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364

AutoReply is designed to always send mail to the requestor. Notify is designed
to not mail the requestor if the requestor is the one who sent the message.

-jOn Wed, Sep 26, 2001 at 06:35:29PM +0100, Yan Fitterer wrote:

Hi,

All conditions being the same, I create an:

On Correspondence, AutoreplyToRequestor with Correspondence

That works. I create an:

On correspondence, NotifyRequestor with Correspondence

It doesn’t work. No error message in sendmail nor in RT log.

What am I doing wrong? Tried to check the perms, but to no avail.

Thanks for any pointers.
Bye
Yan


Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer@ram.ac.uk
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364


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