Autoreply Template, CorrespondAddress

RT Users
1

Hi all,
in my standard Autoreply Template there is the endtext
Thank you,
{$Ticket->QueueObj->CorrespondAddress()}
please tell me where is ‘CorrespondAddress’ set?
I get always the result ‘rt@localhost’ which would like to change

Beside this,
how can set globally the screen refresh rate of the rt home screen?

Thanks
Rainer

2

Rainer Sigl wrote:

in my standard Autoreply Template there is the endtext
Thank you,
{$Ticket->QueueObj->CorrespondAddress()}
please tell me where is ‘CorrespondAddress’ set?
I get always the result ‘rt@localhost’ which would like to change

Configuration->Queues->queuename

Beside this,
how can set globally the screen refresh rate of the rt home screen?

You could try tweaking the first line of WebRT/html/index.html…