Autoreply sending empty message, but gives unexpected end of header error

Hi,

I am running rt 2.0.14 on FreeBSD 4.7-STABLE with sendmail 8.12.6 with
submission.
After a make world to upgrade the box from 4.6-STABLE to 4.7, rt stopped
working with setuid errors. This was solved with chmod u+s suidperl.
Now when someone creates a new ticket, the autoreply message that normally
is sent to the requestor, is empty. If I look into /home/rt2/log/rt.log26
I see the following loglines being created after a new email:
[Tue Oct 15 11:11:12 2002] [error]: error: unexpected end of header

[Tue Oct 15 12:37:54 2002] [error]: error: unexpected end of header

This is the only information that is given.
The webinterface works nicely, and the ticket is created. Replying also
works like a charm, but only the autoreply is broken.
Does anyone have any clue about whats happening, or how I can debug the
problem?

/- Met vriendelijke groet/With kind regards, -
<- Peter Batenburg - ProServe B.V. - www.proserve.nl ->
- tel: +31-184-423815 - fax: +31-184-417160 -/

Hi,

I am running rt 2.0.14 on FreeBSD 4.7-STABLE with sendmail 8.12.6 with
submission.
After a make world to upgrade the box from 4.6-STABLE to 4.7, rt stopped
working with setuid errors. This was solved with chmod u+s suidperl.
Now when someone creates a new ticket, the autoreply message that normally
is sent to the requestor, is empty. If I look into /home/rt2/log/rt.log26
I see the following loglines being created after a new email:
[Tue Oct 15 11:11:12 2002] [error]: error: unexpected end of header

[Tue Oct 15 12:37:54 2002] [error]: error: unexpected end of header

This is the only information that is given.
The webinterface works nicely, and the ticket is created. Replying also
works like a charm, but only the autoreply is broken.
Does anyone have any clue about whats happening, or how I can debug the
problem?

I saw this before. Is your autoreply template different from the
default one? Maybe some commands you added will die with an error
message, and the template refused to being parsed. Try to delete some
commands you embed in the template and see if it works.

plasma

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