AutoReply - no Template this time?

Hello list,

            I'm trying to translate some templates into Polish. There 

was no problem with the template for resolved ticket. It works - no
problem even with Polish characters. But I achieved a strange result with
Autoreply template. Instead of having translated text corresponding to
“Greetings …” I receive a mail as attached below.

    Could you possibly help me to find the error I have commited ? 

Where to start looking for the source of the problem ? Maybe some scrip
again ?

Best regards

Mariusz

----- Przesłane przez Mariusz Stakowski/WROCŁAW/PROKOM/PL dnia 2007-06-14
15:41 -----

“The default queue via RT” rt@sosadm.prokom.pl
2007-06-14 14:50
Odpowiedz do rt

    Do:     stakowskim@prokom.pl
    DW: 
    Temat:  [sosadm.prokom.pl #109] no template ?

Thu Jun 14 14:50:24 2007: Request 109 was acted upon.
Transaction: Ticket created by stakowskim
Queue: General
Owner: Nobody
Requestors: stakowskim@prokom.pl
Status: new
Ticket <URL: http://sosadm.prokom.pl/Ticket/Display.html?id=109 >

                    There is no Autoreply Template - why ?

Regards

Mariusz

                    There is no Autoreply Template - why ? 

Regards

Mariusz