Hello all,
I installed RT a few days ago to tweak it to suit our needs. For now dev is on Windows, but the final version will run on Linux. Even though I created a few users with privileges (Let this user access RT, Let this user be granted rights) I never see the login page - I get directly logged in as root. Tried everything I can think of. Cleared all cookies from my three browsers (IE, Opera, Firefox), tried from a LAN comp that never before accessed RT (Win/Opera) and also from a distant Linux box with lynx. All the same - I am already logged in as root and the logout button doesn’t work. Even tried emptying the sessions table with no success.
I looked at the WIKI and searched the mailing lists, but without success. Any help will be greatly appreciated. Thanks a lot in advance.
Christian Mladenov
Hi Al…
I’m running RT 2.0.13 and should have upgraded to 3.4.x ages ago, but I am
finally looking in to how to do that now. I’m running it on Debian Woody
but the upgrade will go to Sarge or possible even unstable, on a new PC.
The database will be PostgreSQL.
I see that there is a nice Debian package available for both testing and
unstable, which I am guessing will be upgraded to the May 4th release
soon. Installing the new RT 3.4.x seems easy enough.
What I am wondering, though, is if it is possible to migrate the existing
data from my RT 2.0.x the new RT 3.4.x installation. I searched around
the Best Proactical site but didn’t find any information about how to do
this. Ideally, I would want to do this after the installation is complete
and the new RT is configured.
Can this be done? Thanks very much.
Quoting Jim Archer jim@archer.net:
Hi Al…
I’m running RT 2.0.13 and should have upgraded to 3.4.x ages ago, but I am
finally looking in to how to do that now. I’m running it on Debian Woody
but the upgrade will go to Sarge or possible even unstable, on a new PC.
The database will be PostgreSQL.
I see that there is a nice Debian package available for both testing and
unstable, which I am guessing will be upgraded to the May 4th release
soon. Installing the new RT 3.4.x seems easy enough.
What I am wondering, though, is if it is possible to migrate the existing
data from my RT 2.0.x the new RT 3.4.x installation.
Look for the rt2-to-rt3 package in the Contributions section under downloads.
Make sure to dump the data BEFORE you install the updated version of RT and fix
the dependancies.
I searched around
the Best Proactical site but didn’t find any information about how to do
this. Ideally, I would want to do this after the installation is complete
and the new RT is configured.
If this is how you want to do it, you will need to get a second box set up and
begin by installing 3.2.2 or 3.2.3 on it. AFAIK, the dumpfile-to-rt3 script
won’t import cleanly into rt 3.4.x. Import your data, unpack RT 3.4.x, fix
dependencies, and make upgrade. Be sure to run the schema/acl/content changes
after the upgrade.
DB
Quoting Tim Suter tsuter@cait.org:
Hi Drew,
Would this be the same mentality with MySQL as the db engine?
Tim
Yes, this is db-independant. The rt2-to-rt3 package was written for 3.1.17 (I
think)/3.2.x and there were some pretty major schema changes for 3.4.x. There
should be instructions for upgrading the schema after you do make upgrade on a
3.2.x installation.
Also, please make sure to CC the list so that others can give input and so that
the answers are put in the list archives.
Hope this gets you going.
DB> On Mon, 2005-05-23 at 14:22 -0400, Drew Barnes wrote:
Quoting Jim Archer jim@archer.net:
Hi Al…
I’m running RT 2.0.13 and should have upgraded to 3.4.x ages ago, but I
am
finally looking in to how to do that now. I’m running it on Debian Woody
but the upgrade will go to Sarge or possible even unstable, on a new PC.
The database will be PostgreSQL.
I see that there is a nice Debian package available for both testing and
unstable, which I am guessing will be upgraded to the May 4th release
soon. Installing the new RT 3.4.x seems easy enough.
What I am wondering, though, is if it is possible to migrate the existing
data from my RT 2.0.x the new RT 3.4.x installation.
Look for the rt2-to-rt3 package in the Contributions section under
downloads.
Make sure to dump the data BEFORE you install the updated version of RT and
fix
the dependancies.
I searched around
the Best Proactical site but didn’t find any information about how to do
this. Ideally, I would want to do this after the installation is
complete
and the new RT is configured.
If this is how you want to do it, you will need to get a second box set up
and
begin by installing 3.2.2 or 3.2.3 on it. AFAIK, the dumpfile-to-rt3
script
won’t import cleanly into rt 3.4.x. Import your data, unpack RT 3.4.x, fix
dependencies, and make upgrade. Be sure to run the schema/acl/content
changes
after the upgrade.
DB
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Be sure to check out the RT Wiki at http://wiki.bestpractical.com