We are using RT 3.4.5 here and have one small question.
In the case of most emails we want the cc contacts added to a ticket so
they get any reply to the ticket – and this works fine.
Howerver there are 1 or 2 addresses we want to stop being added (or at
least getting the emails).
Isthere any way this can eaily be set (or can the auto adding cc’s be
set on a per queue basis ?