Hi All

I would like to display the attached box, which lists ticket attachments for
the requestor (non staff-user).Is this possible?
Now the attachment box is working for staff but not for non staff-user.

Also the customized fields are available for staff only. How to give access
to these available fields on the non staff-user during the addition of a

Thanks, for your help

Réjean Chartier

Directeur Centre d’expertise et de support SAP

Director SAP Consulting and Support Center

Via Consultants Inc.

SAP Professionals Across Canada

261 rue Saint-Jacques, 5eme Etage

Montreal, Que, H2Y 1M6

Tel: 1-514-494-3262

Cel: 1-514-605-6200

Fax: 1-514-494-2665

Free: 1-888-VIA-3227