Attachments - size limitations?

RT Users
1

Hi,

I’m having problems with my Fedora 7, RT 3.6.3 system and large
attachments.

I’ve increased the max_allowed_packet value for mysql and I can now
receive very
large emails (>6MB) without attachments or normal emails with attachments
of
a few 10s of K but larger attachments don’t make it - I get EX_TEMPFAIL
from rt-mailgate.

Running rt-mailgate manually doesn’t get me any extra information.

Any ideas?

Paul Goffin

This email message may contain privileged/confidential information and/or
copyright material. It is intended only for the use of the person(s) to whom
it is addressed and any unauthorised use may be unlawful. If you receive this
email by mistake, please advise the sender immediately by using the reply
facility in your email software and delete the material from your computer.

The material contained in this message does not constitute a binding
contract with any company within the MTL Instruments Group plc. Opinions,
conclusions and other information in this email that do not relate to the official
business of this organisation shall be understood as neither given nor endorsed
by it. Registered in England No. 1871978, VAT Reg. No 449343040,
MTL Instruments Ltd, Power Court, Luton, LU1 3JJ

2

The problem appears to be that apache’s mod_security is rejecting attachments over a certain size because of pattern matching.

Anyone know how to solve this?

Paul Goffin

<ofe0fa2dce.99726e4c-on8025733d.004ed8b1-8025733d.00502421></ofe0fa2dce.99726e4c-on8025733d.004ed8b1-8025733d.00502421>

This email message may contain privileged/confidential information and/or

copyright material. It is intended only for the use of the person(s) to whom

it is addressed and any unauthorised use may be unlawful. If you receive this

email by mistake, please advise the sender immediately by using the reply

facility in your email software and delete the material from your computer.

The material contained in this message does not constitute a binding

contract with any company within the MTL Instruments Group plc. Opinions,

conclusions and other information in this email that do not relate to the official

business of this organisation shall be understood as neither given nor endorsed

by it. Registered in England No. 1871978, VAT Reg. No 449343040,

MTL Instruments Ltd, Power Court, Luton, LU1 3JJ