If you’re talking about 4.4.0, this is a known issue that will be fixed in 4.4.1. In the meantime, attached you’ll find a patch that should fix the problem for you.
Dustin> On Mar 30, 2016, at 5:18 PM, Geoff Fountain email@example.com wrote:
As the title says… attaching something to a ticket only works for privileged users. I’m guessing this is some sort of permissions issue, but I am unable to find anything that explicitly allows or denies adding attachments to a ticket.
Anyone have any ideas?
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
- Washington DC - May 23 & 24, 2016
fix_selfservice_attachments.patch (3.77 KB)
signature.asc (801 Bytes)