Hi,
we are using RT Version 3.0.10.
We would like to create new Tickets with Attachments, unfortunately as
soon
The Ticket is create, no Attachment is sent.
If i add a correspondence with another attachment on the same ticket, it
is
successfully sent to everyone.
Both Script Conditons/Actions for onCreate onCorrespondence are exactly
the same.
The only difference i can see in the debug is as soon my
onCorrespondence scrips
is used, it uses before the default scrips 4 (the empty one) and
therafter applies
my scrips.
Every helpful advice is greatly appreciate
Cheers
Geri