I am using RT 3.8.7, my problem is when we send attachment it returns
following message to requesters of the tickets along with attachment.
This transaction appears to have no content
and normal communication is fine, this happens only when any of the
requester or AdminCC of the queue send attachment, can someone please help
regarding this issue as i am clueless reading mailing lists.
I am using RT 3.8.7, my problem is when we send attachment it returns following message to
requesters of the tickets along with attachment.
This transaction appears to have no content
and normal communication is fine, this happens only when any of the requester or AdminCC of
the queue send attachment, can someone please help regarding this issue as i am clueless
reading mailing lists.
You really need to specify which Scrip is triggering this email and
the template it is using
there were text as well as attachments, and mail received to RT previlleged
users as it is(text with attachments), but to non previleged users, text is
stripped and only attachments are sent by RT (This transaction appears
to have no content
)
it is quite surprising me. any help ?
LAHORE LIONS
Rana Tanveer
+923224247373On Fri, Jan 7, 2011 at 12:43 AM, Ruslan Zakirov ruz@bestpractical.comwrote:
Not clear who sends attachment and how (ui or mail). If message is empty
and there is only an attachment then sure transaction has no content.
I am using RT 3.8.7, my problem is when we send attachment it returns
following message to requesters of the tickets along with attachment.
This transaction appears to have no content
and normal communication is fine, this happens only when any of the
requester or AdminCC of the queue send attachment, can someone please
help
regarding this issue as i am clueless reading mailing lists.
there were text as well as attachments, and mail received to RT previlleged
users as it is(text with attachments), but to non previleged users, text is
stripped and only attachments are sent by RT (This transaction appears
to have no content
)
it is quite surprising me. any help ?
It only happens when we use Special html header explained here: