At A Glance

Hi List,

Trying to upgrade from 3.4.2 - 3.6.5, all went smooth only apparent
errors where updating the schema from 3.5.1; “couldn’t find schema for;
Pd”, after browsing lists I’m under the impression that this can be
ignored? as there is no schema update?

When logging in to 3.6.5 the home page contains no tickets for the user
at a glance also contains no tickets.

If I try to edit:

http://rt.smtl.co.uk/rt3/Admin/Global/MyRT.html

The following error occurs:

error: Can’t call method “Content” on an undefined value
at /usr/local/rt3/share/html/Admin/Global/MyRT.html line 97, line
1662.
context:

93:
my ( $conf, $pane ) = @_;
94:
$default_portlets->SetContent( $conf );
95:
push @actions, loc( ‘Global portlet
[_1] saved.’, $pane );
96:
}
97:
);
98:

99:
$m->comp( ‘/Widgets/SelectionBox:process’, %ARGS, self => $_, nojs => 1 )
100:
for @panes;
101:

code stack: /usr/local/rt3/share/html/Admin/Global/MyRT.html:97
/usr/local/rt3/share/html/Admin/autohandler:49
/usr/local/rt3/share/html/autohandler:291

RAW error:

Can’t call method “Content” on an undefined value
at /usr/local/rt3/share/html/Admin/Global/MyRT.html line 97.

Trace begun at /usr/local/share/perl/5.8.7/HTML/Mason/Exceptions.pm line 129
HTML::Mason::Exceptions::rethrow_exception(‘Can't call method “Content” on an undefined value at /usr/local/rt3/share/html/Admin/Global/MyRT.html line 97.^J’) called at /usr/local/rt3/share/html/Admin/Global/MyRT.html line 97
HTML::Mason::Commands::ANON at /usr/local/share/perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa0cb0a0)’) called at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 1262
eval {…} at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 921
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xa0b2cf0)’) called at /usr/local/rt3/share/html/Admin/autohandler line 49
HTML::Mason::Commands::ANON at /usr/local/share/perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa0cb5e0)’) called at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 1262
eval {…} at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/local/rt3/share/html/autohandler line 291
HTML::Mason::Commands::ANON at /usr/local/share/perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xa0de5c4)’) called at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 1257
eval {…} at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 1252
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 466
eval {…} at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 466
eval {…} at /usr/local/share/perl/5.8.7/HTML/Mason/Request.pm line 418
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xa0b2cf0)’) called at /usr/local/share/perl/5.8.7/HTML/Mason/ApacheHandler.pm line 168
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xa0b2cf0)’) called at /usr/local/share/perl/5.8.7/HTML/Mason/ApacheHandler.pm line 826
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x97d1dbc)’, ‘Apache2::RequestRec=SCALAR(0x9774970)’) called at /usr/local/rt3/bin/webmux.pl line 125
eval {…} at /usr/local/rt3/bin/webmux.pl line 125
RT::Mason::handler(‘Apache2::RequestRec=SCALAR(0x9774970)’) called at -e line 0
eval {…} at -e line 0

The newer system looks pretty fresh and I’m eager to upgrade.

Thanks,

Kevin