Asset Tracker Documentation

Hi everybody,

is there anybody out there who has a documentation for AssetTracker 1.2.4b1 ?

I think i need some advise to realize which possiblities AssetTracker offers.

Thanks a lot

Christian

Christian,

What kind of information are you looking for?

-ToddOn Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier christian.cuvelier@attmes.com wrote:

Hi everybody,

is there anybody out there who has a documentation for AssetTracker 1.2.4b1
?

I think i need some advise to realize which possiblities AssetTracker
offers.

Thanks a lot

Christian


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Hi Todd,

thanks a lot for your answer. I need a documentation about the settings and the
possibilities to change AssetTracker to fit my needs.

I tested some things with AssetTypes and found out that it is not possible to
generate two entrys with the same name. So i want to have not only one customer
use this system, it´s not really good if one customer can see the
software/hardware of the other one when i use one AssetType for Software /
Hardware Parts.

Next i search for the possibility to set own statuses and so on and so on.

Do you have sth for me that can explain that ?

Christian

Todd Chapman todd@chaka.net hat am 9. März 2010 um 23:10 geschrieben:

Name is the name of the asset, not the user who’s assets they are.

You can either use a custom field for the asset’s user, or do what we
did which is uses the Owner field for the user.

-Mike Ellis

Christian Cuvelier wrote:

Hi Michael,

So it´s necessary to make a really deep structure , right ? Like this :

Clients Company 1 Clients Company 2

                         Software / Parts for all Company´s (Office etc.)

Software / Parts only for Company1 Software/Parts
onlys for Company2
(Specials) (Specials)

.
.
.
.
.
.

So maybe, if i want to split Software and Hardware in own Asset Types it´s
necessary to set up 3 - 4 or more Types for one company ??!!

Christian

Michael Ellis michael_ellis@umanitoba.ca hat am 11. März 2010 um 21:49
geschrieben:

Well,

We only have the one company, so I can’t really speak to that. I do set
up Library Units and Locations custom fields to track which unit has the
asset and where it’s located.

You shouldn’t have to make software, workstation, monitor, printer, etc.
for each company. You just make the types. And the a company custom
field. If you want to search for software at company1 then you make
"type = ‘software’" and “Company = ‘Company1’” your query. Think tags,
not folders.

-Mike

Christian Cuvelier wrote: