Asset Tracker - change the status titles

In our situation, some of the default statuses of an Asset are either
“duplicates” or unused. For example; test and development would mean
the same thing to us, and we have no clue what a status of dr would be
:slight_smile: )

I found in the source the following:

You can define new statuses and even reorder existing statuses here.

WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT

will break horribly.

@ActiveStatus = qw(production development qa dr pilot test) unless
@ActiveStatus;
@InactiveStatus = qw(retired) unless @InactiveStatus;

  1. I was wondering if the “DO NOT DELETE” would break AT ? (since the
    piece seems to be a copy/paste of RT_Config.pm)

  2. Does changing = delete ? For example could we change “pilot”
    to “storage” or would we just have to add a new Status to get
    “storage”

Our main goal is to have a status field for:
a) in production - i.e. out in the field being used
b) in repair - was in production, but has come back in to be fixed
c) ready to go - is sitting somewhere, ready to go into production at
any time.
d) development and qa are OK as is for us.

of course, the current production status works for A above, but we are
trying to figure out what to do for B and C.

http://gentgeen.homelinux.org

Associate yourself with men of good quality if you esteem
your own reputation; for 'tis better to be alone then in bad
company. - George Washington, Rules of Civility

In our situation, some of the default statuses of an Asset are either
“duplicates” or unused. For example; test and development would mean
the same thing to us, and we have no clue what a status of dr would be
:slight_smile: )

I found in the source the following:

You can define new statuses and even reorder existing statuses here.

WARNING. DO NOT DELETE ANY OF THE DEFAULT STATUSES. If you do, RT

will break horribly.

@ActiveStatus = qw(production development qa dr pilot test) unless
@ActiveStatus;
@InactiveStatus = qw(retired) unless @InactiveStatus;

  1. I was wondering if the “DO NOT DELETE” would break AT ? (since the
    piece seems to be a copy/paste of RT_Config.pm)

It probably won’t break AT. You might want to grep for those statuses
in the code to be sure.

  1. Does changing = delete ? For example could we change “pilot”
    to “storage” or would we just have to add a new Status to get
    “storage”

You probably can remove pilot and add storage.

-Todd