we are using RT 4.2.8 on Debian 8 with Postgresql 9.4 and tried to create some articles this morning
but we have received the following error: “Internal Error: Couldn’t execute the query 'INSER INTO Articles (Created,Creator,Summary,LastUpdateBy,Class,LastUpdated,Name) VALUES(?,?,?,?,?,?)'ERROR: duplicate
key value violates unique constraint “articles_pkey” DETAIL: Key (id)=(24) already exists”
After some tries the article will be created anyway.
I can confirm that the ID is already in use but we haven’t seen the error before.
Is there anything to solve the problem? (Yes, we already update the system soon
Thanks in advance!