Hi,
A lot of SLA configuration, we have to do in the RT_Siteconfig.pm. Are there any plans to develop a UI to make the SLA configuration for queues from the UI itself.
Thanks in Advance!
Hi,
A lot of SLA configuration, we have to do in the RT_Siteconfig.pm. Are there any plans to develop a UI to make the SLA configuration for queues from the UI itself.
Thanks in Advance!