I’ve been starting to get to grips with the Approval functionality (RT
3.4.2) and I’m wondering what determines who is allowed to approve tickets
and who can see approvals on the Approvals screen.
Thanks for any help,
Steve
Out of the box, that’s the owner. It should also be the adminccs, but I don’t think that’s there yet.
True push email for the Treo Smartphone
http://get.chatteremail.com-----Original Message-----
From: Stephen Turner sturner@MIT.EDU
Date: Wednesday, Feb 8, 2006 11:22 am
Subject: [rt-users] Approvals Question
I’ve been starting to get to grips with the Approval functionality (RT 3.4.2) and I’m wondering what determines who is allowed to approve tickets and who can see approvals on the Approvals screen.
Thanks for any help,
Steve
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