Please excuse me for my ignorance. I have attempted to search through the archives to find an answer to a simple question without much luck.
How do you apply changes made in RT_Config.pm and RT_SiteConfig.pm?
Also I have attempted to change $rtname from example.com to my local domain, but I still see RT for example.com at the top of the RT web interface.
I am using version 3.0.6 of rt.
-Mike
Michael Rytting
Design Automation Engineer
Agilent Technologies
Colorado Springs Technology Center
1900 Garden of the Gods Rd.
Colorado Springs, CO 80907
work: 719-590-3708
fax: 719-590-3525
Did you restart the web server running RT.
John
At 12:02 PM 10/16/2003, michael_rytting@agilent.com wrote:
Did you restart the web server running RT.
That’s a Frequently Answered Question 
See
http://fsck.com/rtfm/article.html?id=5#112
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Is there any ongoing attempt to update the FAQ? Quite a few of the entries
are RT2-specific, and 3.0 has been out for six months. Likewise the RT3 doc,
which doesn’t mention the CLI at all.
Ross A. Patterson
Chief Technology Officer
CatchFIRE Systems, Inc.
5885 Trinity Parkway, Suite 220
Centreville, VA 20120
(703) 563-4164