Anybody tried enhanced mailgate for RT 3.0?

RT Users
1

Hi,

I’d like to be able to do keyword recognition in email, in particular,
for watchers to be able to close tickets using “RT-Status: resolved” via
email. I understand this is part of the 2.0 contrib directory, but I
don’t see it in the 3.0 directory as of yet.

Has anybody tried and got this to work for 3.0 yet?

Thanks,

Curtis

2

I’ve already asked that question since I also use enhanced-mailgate. Jesse,
however, responded that it hasn’t been converted yet and won’t work as is.

Mike

At 04:23 PM 04/04/2003 -0700, Curtis Rempel wrote:

Hi,

I’d like to be able to do keyword recognition in email, in particular, for
watchers to be able to close tickets using “RT-Status: resolved” via
email. I understand this is part of the 2.0 contrib directory, but I
don’t see it in the 3.0 directory as of yet.

Has anybody tried and got this to work for 3.0 yet?

Thanks,

Curtis

Mike Schmidt Systèmes Scientifiques SEPIA/Intello
President SEPIA Scientific Systems/Intello
Tel: 450-358-2266 100 Richelieu, suite 2000
Fax: 450-358-2267 Saint-Jean-sur-Richelieu
e-mail: mike@sepia.com Québec, Canada J3B 6X3
cell: 514-835-9497
http://www.sepia.com http://www.intello.com

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