Any simple way to access custom transaction fields?

RT Users
1

Hi,

I have custom transaction fields for tickets but I can’t see any of
values of them while using rt cli command: rt show /history
How I could easily access these fields, (Perl API would be my last
option)? I would like to generate some reports based on these values…

Thanks
Marius

2

Hi,

I have custom transaction fields for tickets but I can’t see any of
values of them while using rt cli command: rt show /history
How I could easily access these fields, (Perl API would be my last
option)? I would like to generate some reports based on these values…

Quick glance at code suggests that it’s not supported. Patches are
welcome, start from:

share/html/REST/1.0/Forms/ticket/history
share/html/REST/1.0/Forms/transaction/default

–
Thanks
Marius

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Best regards, Ruslan.