Unfortunately we use RT 1, where this setting is not available.
Is there a way to manipulate the sql or the scripts?
The checkbox is to activate the “Date Due”.
Kind regards, Steffen.
"Christian Gilmore" <email@example.com An: <Steffen.Roesler@erfurt.mobilcom.de>, m> <firstname.lastname@example.org> Gesendet von: Kopie: rt-users-admin@list Fax an: s.fsck.com Thema: RE: [rt-users] Date Due settings 26.09.01 16:08 Bitte antworten an cag
Well, the “Date Due” is configurable within the queue settings.
Configuration Queues choose your queue Requests should be due in
I’m not certain to what checkbox you refer. Are you using RT2 or RT1? The
above assumes RT2.
[mailto:email@example.com]On Behalf Of
Sent: Wednesday, September 26, 2001 6:26 AM
Subject: [rt-users] Date Due settings
My question is about the defaults in “Create request in queue”.
The “Date Due” is automatically 7 days after now and the checkbox
ist not checked. I need to have it checked automatically and only
1 day (tomorrow) as Due Date.
All hints are very welcome.
Thanx in advance, Steffen