Hello,
My users would like to have “new” tickets in a queue automagically have a
have a set of children (steps in the process of closing the parent).
I was thinking that onOpen, children are spawned unless the ticket has a
parent; to prevent opening the children from spawning grandchildren.
However, we may occasionally want to manually create grand-children, without
any auto-spawn. Perhaps with a custom "Spawn child button’?
Is there a better way of doing this?
Cambridge Energy Alliance: Save money & the planet