Announcing RTx::Statistics v0.1.6 (was RE: Re:statistics module)

Hi all

I can only see 0.1.6RC1 at ftp://anonftp.mqsoftware.com/kfh/RT/. Where
has 0.1.6 gone? Does anybody have a link?

TIA, Florian

[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kelly F.
HickelSent: Montag, 5. Dezember 2005 19:42
To: Kelly F. Hickel; Jesse Vincent
Cc: RT USERS; Richard Ellis
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:statistics module)

Oh, also, I should be moving it to CPAN in the next week, I’ll just
update the wiki at that time, and probably leave it on my ftp site for
another couple weeks.

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Kelly F. Hickel
Sent: Monday, December 05, 2005 12:39 PM
To: 'Jesse Vincent’
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users] Re:
statistics module)

Sorry, just as I was writing, I was “summoned” to lunch! ;>

Anyhow, there’s a ton of code cleanup (although there’s certainly more
to
do). The tables match the style of the rest of RT, the graph boxes
have
been standardized and cleaned up. I added a spreadsheet download to a
couple of the pages (waiting for feedback and a chance to standardize
before I added the rest), the various boxes can be collapsed ala the
rest
of RT. A number of incorrect behaviors have been corrected (e.g. “See
Weekends” isn’t broken any more), it was packaged with RTx, so there’s
an
installer. Just more yummy goodness for the same price!

There may be some more details in the readme (which is also posted at
the
wiki).

I was going to put up some screenshots, but I don’t have an instance
with
much good data in it (we still haven’t switched our support team to RT

from bugzilla yet). Rik, can you come up with some postable
screenshots?

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Monday, December 05, 2005 11:51 AM
To: Kelly F. Hickel
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: Re: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:

statistics module)

OK, I’ve just updated the wiki and put the new package on the
anonymous

ftp site. (see
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage).

Statistics is now RTx::Statistics and comes with an installer.

Give it a try (if you feel brave, if you’re less brave, wait a
week or

so!).

What’s new in the new version?

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media at
http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at
http://bestpractical.com/services/training.html

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Hi Florian,

Kelly is US based and will handle this when he logs on.

RichardOn Tue, 2005-12-06 at 08:29, Florian Hochstrasser wrote:

Hi all

I can only see 0.1.6RC1 at ftp://anonftp.mqsoftware.com/kfh/RT/. Where
has 0.1.6 gone? Does anybody have a link?

TIA, Florian

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kelly F.
Hickel
Sent: Montag, 5. Dezember 2005 19:42
To: Kelly F. Hickel; Jesse Vincent
Cc: RT USERS; Richard Ellis
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:statistics module)

Oh, also, I should be moving it to CPAN in the next week, I’ll just
update the wiki at that time, and probably leave it on my ftp site for
another couple weeks.

My fault, I forgot to change the name of the archive, but that’s the
correct file.

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Florian Hochstrasser [mailto:florian.hochstrasser@swisslog.com]
Sent: Tuesday, December 06, 2005 2:30 AM
To: Kelly F. Hickel; Jesse Vincent
Cc: RT USERS; Richard Ellis
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:statistics module)

Hi all

I can only see 0.1.6RC1 at ftp://anonftp.mqsoftware.com/kfh/RT/. Where
has 0.1.6 gone? Does anybody have a link?

TIA, Florian

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kelly
F.
Hickel
Sent: Montag, 5. Dezember 2005 19:42
To: Kelly F. Hickel; Jesse Vincent
Cc: RT USERS; Richard Ellis
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:statistics module)

Oh, also, I should be moving it to CPAN in the next week, I’ll just
update the wiki at that time, and probably leave it on my ftp site for
another couple weeks.

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Kelly F. Hickel
Sent: Monday, December 05, 2005 12:39 PM
To: 'Jesse Vincent’
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:

statistics module)

Sorry, just as I was writing, I was “summoned” to lunch! ;>

Anyhow, there’s a ton of code cleanup (although there’s certainly
more
to

do). The tables match the style of the rest of RT, the graph boxes
have
been standardized and cleaned up. I added a spreadsheet download to
a

couple of the pages (waiting for feedback and a chance to
standardize

before I added the rest), the various boxes can be collapsed ala the
rest
of RT. A number of incorrect behaviors have been corrected (e.g.
"See

Weekends" isn’t broken any more), it was packaged with RTx, so
there’s
an

installer. Just more yummy goodness for the same price!

There may be some more details in the readme (which is also posted
at
the

wiki).

I was going to put up some screenshots, but I don’t have an instance
with
much good data in it (we still haven’t switched our support team to
RT

Yep, per the email I sent earlier, I just copied the one to the other.
They’re both the same, and have the correct comments.

If I can get it posted to CPAN next week, I may clear that up and one or
two other things and give it a new version number. Not sure, depends on
how much time I’ll have.

-KellyFrom: Brendon Baumgartner [mailto:brendon@netcal.com]
Sent: Wednesday, December 07, 2005 12:41 PM
To: Kelly F. Hickel
Cc: 'RT USERS’
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:statistics module)

I checked your ftp site for 0.16 and there is a 0.16 & 0.16RC1. Oddly,
both
have the same file size.

After trying 0.16, it shows RC1 in the version information.

tia

_BB

From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kelly F.
Hickel
Sent: Monday, December 05, 2005 10:39 AM
To: Jesse Vincent
Cc: RT USERS; Richard Ellis
Subject: RE: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users]
Re:statistics module)

Sorry, just as I was writing, I was “summoned” to lunch! ;>

Anyhow, there’s a ton of code cleanup (although there’s certainly more
to do). The tables match the style of the rest of RT, the graph boxes
have been standardized and cleaned up. I added a spreadsheet download to
a couple of the pages (waiting for feedback and a chance to standardize
before I added the rest), the various boxes can be collapsed ala the
rest of RT. A number of incorrect behaviors have been corrected (e.g.
“See Weekends” isn’t broken any more), it was packaged with RTx, so
there’s an installer. Just more yummy goodness for the same price!

There may be some more details in the readme (which is also posted at
the wiki).

I was going to put up some screenshots, but I don’t have an instance
with much good data in it (we still haven’t switched our support team to
RT from bugzilla yet). Rik, can you come up with some postable
screenshots?

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Monday, December 05, 2005 11:51 AM
To: Kelly F. Hickel
Cc: Richard Ellis; Torsten Brumm; RT USERS
Subject: Re: Announcing RTx::Statistics v0.1.6 (was RE: [rt-users] Re:
statistics module)

OK, I’ve just updated the wiki and put the new package on the
anonymous

ftp site. (see
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage).

Statistics is now RTx::Statistics and comes with an installer.

Give it a try (if you feel brave, if you’re less brave, wait a week
or

so!).

What’s new in the new version?

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media at
http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at
http://bestpractical.com/services/training.html