Allowing Requestor to see the ticket without login


Is it possible to allow a requestor of a ticket that was submitted by email
and who has no login to see his ticket via the web-interface?

Benoit Panizzon
System Administrator

at rete ag,
mail: Oberdorfstrasse 2, P.O. Box 674, 8024 Zurich, Switzerland
voice:+41-1-266 55 55, direct:+41-1-266 55 15, fax:+41-1-266 55 88
PGP-Fingerprint of at rete Signing-Key:
7FF6 36EB 9687 40AC 1615 65E6 6F19 5423 0171 170B