All good things must end

RT Users
1

Hi,

Well the Management of where I work has bought a ticket tracking system so
RT will be used only for a short period of time. I would like to thank
Jessie and all others for all the help. I would also appreciate if you could
repost the information on getting removed from the rt-users mailing list.

Thanks,

Robert

2

Question: did they look into “buying” RT… as in support fee? Did they even
consider it… if yes, why and what else did they choose over RT? If no, why
not?
Asking because of my management…

A.-----Original Message-----
From: rt-users-admin@lists.fsck.com [mailto:rt-users-admin@lists.fsck.com]
On Behalf Of Sullivan, Robert (HQP)
Sent: Thursday, October 02, 2003 9:43 PM
To: ‘rt-users@lists.fsck.com’
Subject: [rt-users] All good things must end.

Hi,

Well the Management of where I work has bought a ticket tracking system so
RT will be used only for a short period of time. I would like to thank
Jessie and all others for all the help. I would also appreciate if you could
repost the information on getting removed from the rt-users mailing list.

Thanks,

Robert

3

What will [attempt to] take the place of RT?

My company had a similar idea, but RT won.

— “Sullivan, Robert (HQP)” Robert.Sullivan@rhi.com
wrote:

Hi,

Well the Management of where I work has bought a
ticket tracking system so
RT will be used only for a short period of time. I
would like to thank
Jessie and all others for all the help. I would also
appreciate if you could
repost the information on getting removed from the
rt-users mailing list.

Thanks,

Robert

“I’m the Commander, see … I do not need to explain why I say things. That’s the interesting thing about being the President … [I] don’t feel like I owe anybody an explanation.” – President George W. Bush to the National Security Council

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4

“RS” == Robert Sullivan writes:

RS> Well the Management of where I work has bought a ticket tracking
RS> system so RT will be used only for a short period of time. I would
RS> like to thank Jessie and all others for all the help. I would also
RS> appreciate if you could repost the information on getting removed
RS> from the rt-users mailing list.

look at the footer of every message posted to the list (except,
perhaps your own multi-part HTML message…)

5

Sullivan, Robert (HQP) wrote:

Hi,

Well the Management of where I work has bought a ticket tracking system
so RT will be used only for a short period of time. I would like to
thank Jessie and all others for all the help. I would also appreciate if
you could repost the information on getting removed from the rt-users
mailing list.

A similar as with our friend who said he was going to drop RT and go
elsewhere, what prompted management to make this change?

Most of our bosses are happy that we have it working and is not costing
them much of anything.

6

Your company must like to waste money. :slight_smile: We couldn’t live with out
RT at work… I liked it so much I set it up on my machine at home to
manage all my mailing lists.

Matt

[Robert.Sullivan@rhi.com - Thu Oct 02 14:50:52 2003]:

Hi,

Well the Management of where I work has bought a ticket tracking system so
RT will be used only for a short period of time. I would like to thank
Jessie and all others for all the help. I would also appreciate if you
could