After upgrade to RT4, display tickets fails

Hi,

after an upgrade to RT4, I get these errors.

[Wed Jun 13 15:14:50 2012] [info] mod_fcgid: process
/opt/rt4/sbin/rt-server.fcgi(4652) exit(communication error), get stop
signal 15
[Wed Jun 13 15:14:51 2012] [warn] [client 193.62.197.26] mod_fcgid: read
data timeout in 40 seconds,

Can you help me?
Thanks.
Pedro.

more log

[Wed Jun 13 15:22:04 2012] [warn] [client 193.62.197.26] mod_fcgid: read
data timeout in 40 seconds, referer: http://rt.ebi.ac.uk/extserv/
[Wed Jun 13 15:22:04 2012] [warn] [client 193.62.197.26] (110)Connection
timed out: mod_fcgid: ap_pass_brigade failed in handle_request function,On 13/06/2012 15:20, Pedro Albuquerque wrote:

Hi,

after an upgrade to RT4, I get these errors.

[Wed Jun 13 15:14:50 2012] [info] mod_fcgid: process
/opt/rt4/sbin/rt-server.fcgi(4652) exit(communication error), get stop
signal 15
[Wed Jun 13 15:14:51 2012] [warn] [client 193.62.197.26] mod_fcgid:
read data timeout in 40 seconds,

Can you help me?
Thanks.
Pedro.

You should check RT’s logs.On Wed, Jun 13, 2012 at 6:22 PM, Pedro Albuquerque pedroalb@ebi.ac.uk wrote:

more log

[Wed Jun 13 15:22:04 2012] [warn] [client 193.62.197.26] mod_fcgid: read
data timeout in 40 seconds, referer: http://rt.ebi.ac.uk/extserv/
[Wed Jun 13 15:22:04 2012] [warn] [client 193.62.197.26] (110)Connection
timed out: mod_fcgid: ap_pass_brigade failed in handle_request function,

On 13/06/2012 15:20, Pedro Albuquerque wrote:

Hi,

after an upgrade to RT4, I get these errors.

[Wed Jun 13 15:14:50 2012] [info] mod_fcgid: process
/opt/rt4/sbin/rt-server.fcgi(4652) exit(communication error), get stop
signal 15
[Wed Jun 13 15:14:51 2012] [warn] [client 193.62.197.26] mod_fcgid: read
data timeout in 40 seconds,

Can you help me?
Thanks.
Pedro.

Best regards, Ruslan.