Jesse et al.,
I’ve been following the rt-devel list and also read the docs, but I have
a lack of time problem and also a lack of RT knowledge to do what I have to.
My department have been using RT 1.0.7 since 2000/2001, but it was never
upgraded. Now I have to do it, but only acquired knowledge to install
RT 1.0.7 and migrate the mysql data. I’ve installed the newest RT 3.0.3 from
FreeBSD ports but I need to migrate the old tickets (don’t need the
to the new RT.
Can I have your advice on how would be the best steps to accomplish the
Thank you in advance,