Advice on upgrading from RT v1.0.7 to v3.0.3

RT Developers
1

Jesse et al.,

I’ve been following the rt-devel list and also read the docs, but I have
a lack of time problem and also a lack of RT knowledge to do what I have to.

My department have been using RT 1.0.7 since 2000/2001, but it was never
upgraded. Now I have to do it, but only acquired knowledge to install
another
RT 1.0.7 and migrate the mysql data. I’ve installed the newest RT 3.0.3 from
FreeBSD ports but I need to migrate the old tickets (don’t need the
attachments).
to the new RT.

Can I have your advice on how would be the best steps to accomplish the
task?

Thank you in advance,

Alex

2

Can I have your advice on how would be the best steps to accomplish the
task?

  1. Install RT 2.0.15
  2. Convert from 1.0.17 to 2.0.15
  3. Convert from 2.0.15 to 3.0.3

-R

3

Hi All,

I have RT 2.0.13. Should I be able to convert it to RT 3.0.3 using the
migration tool 1.13 or should I need to upgrade it to 2.0.15 first ?

ThanksOn Thu, 26 Jun 2003, Robert Spier wrote:

Can I have your advice on how would be the best steps to accomplish
the
task?

  1. Install RT 2.0.15
  2. Convert from 1.0.17 to 2.0.15
  3. Convert from 2.0.15 to 3.0.3

-R

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Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There’s no place like 127.0.0.1

4

Hi All,

I have RT 2.0.13. Should I be able to convert it to RT 3.0.3 using the
migration tool 1.13 or should I need to upgrade it to 2.0.15 first ?

You should be able to migrate straight from 2.0.13. Be forewarned that
with a ticket volume like you described earlier, an import will take a
while you’ll need to make use of the import tool’s incremental mode.

-j

Thanks

Can I have your advice on how would be the best steps to accomplish
the
task?

  1. Install RT 2.0.15
  2. Convert from 1.0.17 to 2.0.15
  3. Convert from 2.0.15 to 3.0.3

-R

rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

–
Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There’s no place like 127.0.0.1

rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel

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