AdminUsers in 3.6.3/4?

I’m having trouble getting the permissions right for my helpddesk
operators to be able
to see & update User information.

I thought granting them the AdminUsers right would be enough but it
doesn’t appear
to have any effect.

The SuperUser can modify User information but that seems to be the only
permission that works.

What rights do I need to set or is this a Bug in 3.6.3 & 3.6.4?

(As an aside, the Rights table in the Wiki
http://wiki.bestpractical.com/view/ManualRights
doesn’t render as a table. I tried to edit it a few times but wasn’t able
to correct it.
Anyone know what’s wrong?)

Paul

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In the configuration menu, go to Global → User Rights. You need to add
the ‘SuperUser’ right to every user that should have this type of access.
This is the only way I know to do it. Of course, that means those users
can do anything else as well…

James Moseley

         Paul Goffin                                                   
         <pgoffin@mtl-inst                                             
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                                   [rt-users] AdminUsers in 3.6.3/4?   
                                                                       
         09/07/2007 04:28                                              
         AM                                                            

I’m having trouble getting the permissions right for my helpddesk operators
to be able
to see & update User information.

I thought granting them the AdminUsers right would be enough but it doesn’t
appear
to have any effect.

The SuperUser can modify User information but that seems to be the only
permission that works.

What rights do I need to set or is this a Bug in 3.6.3 & 3.6.4?

(As an aside, the Rights table in the Wiki
http://wiki.bestpractical.com/view/ManualRights
doesn’t render as a table. I tried to edit it a few times but wasn’t able
to correct it.
Anyone know what’s wrong?)

Paul_______________________________________________
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Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

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That has to be a bug. There’s no way it was necessary to grant

that right in 3.4 so it must be a bug in 3.6.

Anyone have a fix?

Paul Goffin

-----James Moseley <jmoseley@corp.xanadoo.com> wrote: -----

>In the configuration menu, go to Global -> User Rights. You need to

>add

>the ‘SuperUser’ right to every user that should have this type of

>access.

>This is the only way I know to do it. Of course, that means those

>users

>can do anything else as well…

>

>

>James Moseley

>

This email message may contain privileged/confidential information and/or

copyright material. It is intended only for the use of the person(s) to whom

it is addressed and any unauthorised use may be unlawful. If you receive this

email by mistake, please advise the sender immediately by using the reply

facility in your email software and delete the material from your computer.

The material contained in this message does not constitute a binding

contract with any company within the MTL Instruments Group plc. Opinions,

conclusions and other information in this email that do not relate to the official

business of this organisation shall be understood as neither given nor endorsed

by it. Registered in England No. 1871978, VAT Reg. No 449343040,

MTL Instruments Ltd, Power Court, Luton, LU1 3JJ

I don’t think it’s a bug - just a design issue.

James Moseley

         Paul Goffin                                                   
         <pgoffin@mtl-inst                                             
         .com>                                                      To 
         Sent by:                  rt-users@lists.bestpractical.com    
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                                   Re: [rt-users] AdminUsers in 3.6.3  
                                   /4?                                 
         09/07/2007 12:57                                              
         PM                                                            

That has to be a bug. There’s no way it was necessary to grant
that right in 3.4 so it must be a bug in 3.6.

Anyone have a fix?

Paul Goffin-----James Moseley jmoseley@corp.xanadoo.com wrote: -----

In the configuration menu, go to Global → User Rights. You need to
add
the ‘SuperUser’ right to every user that should have this type of
access.
This is the only way I know to do it. Of course, that means those
users
can do anything else as well…

James Moseley

This email message may contain privileged/confidential information and/or
copyright material. It is intended only for the use of the person(s) to
whom
it is addressed and any unauthorised use may be unlawful. If you receive
this
email by mistake, please advise the sender immediately by using the reply
facility in your email software and delete the material from your computer.

The material contained in this message does not constitute a binding
contract with any company within the MTL Instruments Group plc. Opinions,
conclusions and other information in this email that do not relate to the
official
business of this organisation shall be understood as neither given nor
endorsed
by it. Registered in England No. 1871978, VAT Reg. No 449343040,
MTL Instruments Ltd, Power Court, Luton, LU1 3JJ
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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