Admining RT from the command line

RT Users
1

Hi all,
I’m also enquiring, kind of adding to Garak’s question about how users can
be added from the command line.
Please, if you’ve any ideas even on how other configuration tasks can be
done by issuing commands, please help us. The shell is so fast and
efficient, yet easy to use. On the other hand, the interface may not be
very fast. One other question please, Can I go to the database and start
issuing commands for adding and deleting stuff and it works fine even on
the web inteface?
Thanks in advance, I’m running FreeBSD and the database is a Mysql.
Regards,
Wilson

2

There is alot of stuff you can do at the command line.

/opt/rt3/bin/rt --help

that should get you started. Ive only used it to add users so far.

-Karl Pietri----- Original Message -----
From: “Wilson Abigaba” abigabaw@eahd.or.ug
To: rt-users@lists.bestpractical.com
Sent: Saturday, February 07, 2004 1:33 AM
Subject: [rt-users] Admining RT from the command line

Hi all,
I’m also enquiring, kind of adding to Garak’s question about how users can
be added from the command line.
Please, if you’ve any ideas even on how other configuration tasks can be
done by issuing commands, please help us. The shell is so fast and
efficient, yet easy to use. On the other hand, the interface may not be
very fast. One other question please, Can I go to the database and start
issuing commands for adding and deleting stuff and it works fine even on
the web inteface?
Thanks in advance, I’m running FreeBSD and the database is a Mysql.
Regards,
Wilson

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