AdminCustomFields right on a per-queue basis?

RT Users
1

Hi List,

On our RT 3.6.4 installation, it seems that we can only assign the
AdminCustomFields right Globally, instead of on a per-queue basis. Is
that correct behaviour? Multiple pages in the wiki infer that we
should be able to have specific queue admins setup their own Custom
Fields.

Thanks,
Tom

2

Tom,

We grant all our rights to groups, that way we can just grant the

different groups whatever rights we need them to have on a Queue by
Queue basis without having to add a right to a bunch of users each time.
If you do not want the AdminCustomFields right to be a global one, then
add that right to a group or create a group for that right and then
you’re set.

Kenn
LBNL

Tom Lanyon wrote:

3

At Monday 7/30/2007 02:27 AM, Tom Lanyon wrote:

Hi List,

On our RT 3.6.4 installation, it seems that we can only assign the
AdminCustomFields right Globally, instead of on a per-queue basis. Is
that correct behaviour? Multiple pages in the wiki infer that we
should be able to have specific queue admins setup their own Custom
Fields.

Thanks,
Tom

Tom,

I believe the default behavior is for custom field administration to
be a system admin function, not open to individual queue admins. We
customized our (3.4) setup to allow queue admins to create their own
fields, and from what I can see we’ll need to reapply our patches to
3.6 to continue this functionality.

Steve