Admin -> Users -> Select is VERY slow to load

RT Users
1

I’ve just install RT and added only 6 users. I clicked to view users from
root account:

Admin -> Users -> Select

Once clicking “Select” it take about 25-30 seconds for that page to load.
ALL other pages load almost instantly. This is still default setup. Is
there something I missed? Why does DB take so long to list 6 users?

Thanks

2

I’ve just install RT and added only 6 users. I clicked to view users
from root account:

Admin → Users → Select

Once clicking “Select” it take about 25-30 seconds for that page to
load. ALL other pages load almost instantly. This is still default
setup. Is there something I missed? Why does DB take so long to list 6
users?

Its unsual, I don’t have that issue on installs with lots and lots of users.

What database is this for? You’re running 4.2.11 ? Nothing of note in
the logs?

The first step is to grab the SQL query. To log it in RT use Set( $StatementLog, 'info' ); in RT_SiteConfig.pm, or use your database’s
slow logging mechanism.

Regards,