Adjust life cycle while it's in use

RT Users
1

Hi,

I want to remove a state from a certain lifecycle. Consequently I’ll
also have to change some transitions, change one default state and
remove one action from that same lifecycle. (All this by changing the
respective entry in RT_SiteConfig.pm.)

This lifecycle is in use however. There are no tickets in the state
that I want to remove. Is it possible (and safe) to just change the
lifecycle and restart the webserver?

If not, what is the appropriate way?

Rinke

2

This lifecycle is in use however. There are no tickets in the state
that I want to remove. Is it possible (and safe) to just change the
lifecycle and restart the webserver?

Since no tickets are in the state you want to remove, you’re fine.

-kevin

3

Worked perfectly indeed. Thanks.

RinkeOn Fri, Oct 10, 2014 at 6:08 PM, Kevin Falcone falcone@bestpractical.com wrote:

On Fri, Oct 10, 2014 at 10:50:40AM +0200, Rinke Colen wrote:

This lifecycle is in use however. There are no tickets in the state
that I want to remove. Is it possible (and safe) to just change the
lifecycle and restart the webserver?

Since no tickets are in the state you want to remove, you’re fine.

-kevin