Is anyone using this?
http://wiki.bestpractical.com/view/AddTicketHistoryToMail
For some reason, it wont add any correspondence from AdminCc. I only
have 1 AdminCc.
All other transactions are added skipping anything from an AdminCc. I
don’t really see the scrip where it would skip AdminCc’s
correspondence unless I am missing it completely.
Is anyone using this?
AddTicketHistoryToMail - Request Tracker Wiki
For some reason, it wont add any correspondence from AdminCc. I only
have 1 AdminCc.All other transactions are added skipping anything from an AdminCc. I
don’t really see the scrip where it would skip AdminCc’s
correspondence unless I am missing it completely.
Is your AdminCc Replying or Commenting ?
That template won’t include Comments
-kevin