Adding Tickets forward information to History

RT Users
1

Hi

How can I add ticket forwarding information to RT ticket history. Currently history is showing only transactions reply,resolve and comments

Is it possible to add email forward information to ticket history ??

Thanks for your help in advance

-Praveen-

Windows 7: Simplify what you do everyday. Find the right PC for you.

2

Hi

How can I add ticket forwarding information to RT ticket history. Currently history is showing
only transactions reply,resolve and comments

Is it possible to add email forward information to ticket history ??

Thanks for your help in advance

This has been reported as
http://rt3.fsck.com/Ticket/Display.html?id=12883

-kevin