Adding new right to RT

Hi all,

I’m trying to add a new right as documented in Chapter 10 of “RT Essentials”.
We’re running v3.4.5. So far I’ve added a lib/RT/ that looks
like this:

 package RT::Queue;

 use strict;
 no warnings qw(redefine);

 $RIGHTS = {
     SeeOnDashboard => "bentlema is testing",


I also added a that looks the same with the package name

I see the new right appear in the list, but when I try to grant that right
to a group I get a result of “System error. Right not granted.”

Is there something else I have to do to add a new right?



Mark A Bentley
TPR Lab Systems Support
Cingular Wireless - Redmond, WA
425-702-3072 (desk) / 425-702-2826 (fax)