How can I add a new constituency to my existing RTIR installation? The
only reference I can find is in the initialdata file used during
installation. I’m running RTIR 1.0.5.
Regards,
Tony.
Tony Arnold, IT Security Coordinator, University of Manchester,
IT Services Division, Kilburn Building, Oxford Road, Manchester M13 9PL.
T: +44 (0)161 275 6093, F: +44 (0)870 136 1004, M: +44 (0)773 330 0039
E: tony.arnold@manchester.ac.uk, H: http://www.man.ac.uk/Tony.Arnold
Hiya Tony,
You can do it by adding a new value of the _RTIR_Constituency.
So you have to login as root, go to RT → Configuration → Queues →
Select Incidents queue → Select CustomFields of this queue, if you
want to see all the CFs of the queue, you must click on “Include
disabled custom field in listing” → Choose _RTIR_Constituency and
add your new value.
Cheers,
CarlosEl 06/03/2007, a las 12:53, Tony Arnold escribió:
How can I add a new constituency to my existing RTIR installation? The
only reference I can find is in the initialdata file used during
installation. I’m running RTIR 1.0.5.Regards,
Tony.Tony Arnold, IT Security Coordinator, University of Manchester,
IT Services Division, Kilburn Building, Oxford Road, Manchester M13
9PL.
T: +44 (0)161 275 6093, F: +44 (0)870 136 1004, M: +44 (0)773 330 0039
E: tony.arnold@manchester.ac.uk, H: http://www.man.ac.uk/Tony.Arnold
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